bajee Responsible Gaming Guidelines
Staying in control while enjoying yourself is important. bajee believes every player's safety comes first — that is what this page is here for.
What Responsible Gaming Is and Why It Matters
Online gaming or betting is entertainment — a way to unwind or pass the time. But when it starts affecting everyday life, it becomes a cause for concern. Responsible gaming means staying consciously in control of your budget and time while playing — for enjoyment, not in pursuit of winnings.
The bajee platform includes various self-regulation tools that help players keep track of their activity. You can also find more information on responsible gaming on our frequently asked questions page.
A few principles are worth keeping in mind before you play: never bet more than you can afford to lose; avoid borrowing money or dipping into savings in the hope of winning; and set a time and money limit before each gaming session.
Tools to Keep Yourself Safe
bajee offers several self-regulation features that can be used directly from your account. They protect your privacy and operate entirely at your own discretion.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it cannot be exceeded. Raising the limit requires a waiting period.
Time Limit
Set a daily time limit for how long you play. When the time is up, the session will end automatically and you will be prompted to take a break.
Self-Exclusion
Close your account for a set period (seven days to six months) or permanently. During this time you cannot log in or deposit, and no promotional messages will be sent.
Activity History
View your complete history of deposits, withdrawals, bets, and wins and losses. This information helps you assess your own habits.
Direct Support
If you feel the situation is getting out of hand, reach out through bajee's 24/7 live chat or email. Support is available in Bangla.
Reality Check
A reminder appears at regular intervals — letting you know how long you have been playing and how much you have spent. This helps you stay aware of your spending.
Warning Signs
If one or more of the signs below feel familiar, it is time to seriously reconsider your gaming habits.
Repeatedly placing larger bets to try to recover lost money.
Hiding the amount you gamble from family or friends.
Using money meant for essential needs (rent, food, education) to gamble.
Feeling restless or irritable when you cannot play.
Repeatedly trying to stop playing but failing.
Gaming having a negative effect on your work, studies, or relationships.
Playing for long periods while skipping sleep or meals.
Borrowing money or asking others for funds to cover gambling costs.
Ask Yourself
Take a moment to think about the questions below. Answering honestly helps you understand your own situation.
Do I play for entertainment, or to escape stress or loneliness?
Do I regularly go beyond my set budget?
Has gambling caused tension with family or people close to me?
Do I feel like I cannot go without playing?
After a loss, do I feel the urge to play more?
If the answer to any of these questions is yes, seeking support is a wise decision.
Where to Find Help
Acknowledging a problem takes courage. You do not have to face it alone — family, friends, and professional counsellors are there for you.
bajee Live Support
The bajee support team is available 24 hours a day, 7 days a week via live chat and email in both Bangla and English. Account closure, setting limits, or any concern — you can bring it all here.
Email: [email protected]
Family and Close Ones
Open up to a family member or a trusted friend about what you are going through. If they are aware, they can help you stay within your limits. Often, talking to someone close is the first and most important step.
Professional Counselling
Reach out to a mental health specialist or behavioral counsellor. Gambling addiction is a treatable condition, and there are trained doctors and counsellors in the country who deal with it. Support is also available through community clinics or the mental health departments of government hospitals.
What to Do Before and After Playing
Before you start playing
- Decide the maximum amount you will spend today and deposit only that amount.
- Set a time limit for how long you will play — you can use an alarm or a timer.
- Avoid playing when you are tired, emotionally distressed, or have been drinking.
- Remember, no game guarantees a win — the house has a long-term edge in casino games and slots.
While playing
- Once your set budget is gone, take a break — do not deposit more to chase losses.
- Take regular breaks — at least once every hour, get up and walk around or do something else.
- If you win big in a game, set some of it aside — do not bet it all again.
Breaks and Recovery
Outside of gaming, give time to activities you enjoy — sports, reading, spending time with family. The detailed process for closing your account or self-excluding is on the terms and conditions page. You can also visit our about us page for general information about bajee.
Remember: The purpose of gaming is entertainment, not income. If you ever feel gaming is going out of control, let the bajee support team know — we are ready to help without hesitation.